Guest Services
24-Hour Business Center
24-Hour Doctor Referral Service
24-Hour Front Desk
24-Hour Security
24-Hours Manager on Duty
Banquet Services
Butler Service on Request
Cable television
Catering
Chauffeur Service on Request
Clefs d’Or Concierge
Complimentary Health Club Access
Complimentary Local Phone Calls
Complimentary Town Car
Complimentary Wireless (Wi-Fi) Internet
Complimentary Wireless (WiFi) Internet
Concierge Desk
Concierge Services
Daily Newspaper Upon Request
Dry Cleaning
Dry Cleaning and Laundry Services
Escort to Room
Evening Turndown Service
Event Planning
Executive / VIP Services
Express Check-In
Express Check-Out
Facial Treatments
Fitness Classes
Grocery Stocking Available
Guest Relations Services
Guest Services Desk
Guest Services Team
Hairdryer
Health and Wellness Center
Heated Pool
Hotel and Restaurant Reservations
Housekeeping
In-House Chefs
In-room Fireplace
In-room Massage
In-room Massage
In-room minibar
In-room Safe Deposit Box
Indoor Parking
Laundry and Valet Service
Laundry Service
Local Experiences
Loyalty Program
Luggage Assistance
Luggage Storage
Luxury Experiences
Medical Service on Call
Meeting Planning
Multilingual Staff
Packing and Unpacking Service Upon Request
Personal Concierge Service
Personal Trainers
Pet Amenities
Pet Friendly
Pet-Friendly
Pilates
Pressing Service
Private Butler Upon Request
Private Dining
Private Trainer
Rollaway bed
Room Service
Safe-Deposit Boxes
Security
Self Service Business Center
Shopping
Sightseeing & Excursions
Spa
Special Occasion Turndown
Town Car Service
Turndown Service
Turndown Service on Request
Valet Service
VIP Manager
VIP Rooms & Services
Wake Up Service
Wake-Up Call
Wedding Facilities
Welcome Amenities
Wheelchair Accessible
Wi-Fi
WIFI
Yoga
Concierge
Our In- House Reservations and Concierge Teams are available to assist with planning the perfect trip from pre-arrival to on site.
Facilities
Area Map
Our Concierge desk can provide maps and directions to the area as well as public transportation.
Ballroom
Our Sinclair Ballroom can host up to 180 guests in a reception setting with a small dance floor. Floor to ceiling windows, elegant chandeliers and a small terrace overlooking the Gold Coast neighborhood.
Banquet Space
Offering 10,000 square feet of banquet and meeting space and located on our Third and Fifth floors. Floor to ceiling windows in the meeting spaces create an elegant setting
Bar
Brass Tack restaurant is located on our Third Floor and features a daily happy hour from 4:00pm until 6:00pm, and seasonal crafted cocktails.
Bar & Coffee Shop
Peacock Lounge offers an elegant space to enjoy coffee, tea, wine and light bites, as well as outdoor courtyard seating.
Bar and Restaurant on Site
Brass Tack restaurant is located on our third level is a fresh, inspired American brasserie. Private and semi-private dining is available.
Boutiques
Located in Chicago's most exclusive neighborhood called the Gold Coast, and just steps from high end shops and boutiques such as YSL, Dior, Prada and Louis Vuitton.
Bridal Suite
Several of our premier guest room suites make the perfect Bridal Suites.
Business Center
Complimentary business center is located on our second floor, and is guest key accessed.
Cardio Equipment
Located in the Waldorf Astoria Spa, our fitness center features cardio machines, weights, a private pilates studio, and peloton exercise bikes.
City Tours, Theatre and Cultural Events
Our Concierge would be delighted to recommend some of their favorite Chicago experiences for you to enjoy while visiting.
Complimentary Wireless Internet Access
Available in the lobby and guest rooms
Conference Room
Our hotel offers over 10,000 square feet of flexible meeting space. Contact our Sales Team for rates and availability.
Connecting Rooms
Connecting rooms are available in the hotel, please contact hotel representative to ensure connecting availability.
Courtesy Cars
Available for drop off service within a 2 mile radius of hotel, and based on availability only.
Courtyard
Waldorf Astoria Chicago features the only private courtyard entrance in Chicago.
Destination Services
Please contact our Sales team for any Destination Services information.
Event Space
Please contact our Sales and Events team for information and availability.
Events Facilities
Please contact our Sales and events team for additional information
Fitness Center
Full service fitness center and lap pool available to registered hotel guests during their stay.
Gym
Full service fitness center and private pilates studio available for registered hotel guests
Handicap-accessible Rooms & Facilities
ADA compliant rooms available
Helicopter Tours
Our Concierge team can assist with arranging a helicopter tour of Chicago. Please inquire for pricing and availability.
High-Speed Internet Access
Available in all guest rooms and meeting rooms.
Hospitality Suite
Please inquire direct with the Sales and Events team for rates and availability.
Indoor Pool
Located in our Waldorf Astoria Spa and Fitness Center
Jacuzzi
Located in our Spa men's and women's locker rooms
Living Areas
All suites feature separate living room areas with pull out queen sleeper sofa
Lobby
Beautiful marble lobby with parisian inspired accents
Lobby Lounge
Peacock Lounge, located just off the lobby is the perfect place to unwind with a pastry and coffee, or catch up with friends. Seasonal outdoor courtyard seating available.
Massage Rooms
Available in our Spa, and a Couples Massage Room is also available.
Massage Treatments
Available in the Spa, please inquire with the Spa for menu and availability
Meeting & Conference Facilities
Please inquire with our Sales and Events team for more information
Meeting Room
Please inquire with our Sales and Events team for additional information
Meeting Rooms
Please inquire with our Sales and Events team for additional information.
Nail Salon
Nail Salon available in our Waldorf Astoria Spa.
Nightlife
Located steps from dining and entertainment in the Gold Coast neighborhood
Non-Smoking Rooms and Suites
Hotel is 100% non smoking
Office Area on Request
Please contact our Sales and Events team for additional information
Outdoor Terrace
All guest room suites feature furnished outdoor balconies
Parking Facilities
Hotel is valet parking only
Pet Friendly
We love pets! Pet amenities available. $150 non refundable pet cleaning fee per stay
Pilates Studio
Private Pilates studio located in our Waldorf Astoria Spa and Fitness center
Pool
Indoor lap pool available in Fitness Center for registered hotel guests
Private Art Collection
Please inquire with Concierge for information on art pieces in hotel
Private Dining Areas
Private dining and semi-private dining are available in Brass Tack restaurant on the Third level
Private Meeting Facilities
Please contact our Sales and Events team for additional information
Relaxation Room
Available in our Spa
Restaurant
Brass Tack restaurant is located on our third level and offers Breakfast, Brunch and Dinner
Sauna
Available in our Spa
Semi-Private Dining Room
Available in Brass Tack restaurant
Shopping
Located steps from the famed Michigan Avenue, as well as luxury shopping within walking distance
Small Conference Facilities
Please contact our Sales and Events team for additional information
Spa
Voted #1 in Chicago by USA Today in 2021.
Spa & Wellness Center
Voted #1 Spa in Chicago by USA Today
Spa Treatment In Room
In room massages and children's ice cream pedicure are available. Please contact Spa for availability and pricing.
Spa Treatments
Please contact the Spa direct for menu of services and pricing
Steam Bath
Located in our Spa
Steam Room
Located in our Spa
Treatment Room
Spa features individual treatment rooms, as well as a Couples treatment room
Valet Parking
Hotel is valet parking only
Valet Service
Hotel valet is available upon request
Wedding Facilities
Please contact our Sales and Events team for additional information.
Whirlpool
Located in men's and women's locker rooms in the Waldorf Astoria Spa.
WIFI
Available in guest rooms, meeting rooms, and public areas.
Yoga
Classes available in our Spa. Please inquire direct for rates and class availability
Yoga Studio
Private exercise studio available in our Spa