It's your vacation and you should have the freedom to enjoy it on your terms. Dress up or down. Sleep in or catch a sunrise from your own private balcony. Take in some never-before-seen live shows, or even eat somewhere different every night. NCL has dreamed up entertainment that's beyond your wildest imagination, and beyond anything else you'll find at sea. The entire fleet offers world-class entertainment, from comedy shows to live music. Whether you're plummeting down a water slide, relaxing in a hot tub, or trying your luck in the casino, there's something to do at every turn.
Guests should not feel obliged to offer a gratuity for good service. However, NCL staff are permitted to accept cash gratuities entirely at the discretion of guests who wish to acknowledge exceptional or outstanding service.
Guests taking advantage of individualized services, such as spa treatments or bar service, are encouraged to acknowledge good service with appropriate gratuities. For example, for guests purchasing bar drinks the recommended gratuity is 15%. For guests purchasing spa treatments the recommended gratuity is 18%. Similarly, for guests using concierge and butler services, the recommended gratuity should be commensurate with services rendered.
- Art Gallery
- Bar(s)/Lounge(s)
- Card Room
- Casino
- Conference Room/Conference Center
- Game Arcade
- Internet Café
- Library
- Multi-Level Atrium
- Nightclub
- Piano Bar
- Show Lounge
- Bath Robes
- Direct Dial Phone
- DVD Player
- Hair Dryer
- In-Stateroom Movies
- Luxury Bedding
- Minibar and/or Refrigerator
- Nightly Turndown Service
- Private Safe
- Showers and/or Bath Tubs
- Sitting Area
- Slippers
- Suites
- Television / Radio
- Art Auctions
- Comedy Club
- Dancing
- Evening Entertainment
- Internet Access
- All NCL ships are equipped with 24 hour Internet Cafés. Give your friends and family back home your personalized email address (printed on your cruise ticket) and stay in touch throughout your cruise. Wireless internet (also known as WI-Fi) is also available throughout Norwegian's entire fleet.
Usage Fees:
Please note: same charge applies for Internet cafe workstations or personal laptops. There is an activation fee of $3.95 for initial log-in only.
- Pay as you go: $0.75 per minute
- Longer Cruise (6 days and longer) Time Package Plans:
- 250 minutes for $100 ($0.40 per minute)
- 100 minutes for $55 ($0.55 per minute)
- Short Cruise (5 days and shorter) Time Package Plans:
- 60 minutes for $24 ($0.40 per minute)
- 30 minutes for $16.50 ($0.55 per minute)
In-Stateroom Access:
Access available via wireless connectivity or with the use of ethernet cable (complimentary cables can be obtained from the Internet Café Manager in the Internet Café during posted hours).
- Live Bands
- ATM
- Beauty Salon
- Boutique(s) (duty-free)
- Business Services
- Concierge Desk
- Dry Cleaning/Laundry
- Elevators
- Infirmary / Medical Center
- A physician and nurse are on each ship to provide medical care and services at customary charges. Commonly used medications are kept on board and may be prescribed by the ship's doctor.
- Aerobics and/or Cardio Instruction
- Basketball
- Bungee Trampoline
- Cardio Equipment
- Fitness Center
- Full Service Spa
- Jogging Track
- Mini-Golf
- Outdoor Swimming Pool(s)
- Ping Pong
- Rock-Climbing Wall
- Sauna
- Shuffleboard
- Steam Room
- Volleyball
- Watersports
- Weight Machines
- Whirlpool(s)
- Yoga and/or Pilates Instruction
- Babysitters Available
- Children's Pool
- Dedicated Children's Center
- Dedicated Teen Center
- Outdoor Children's Play Area
- Teen Programs
- Youth Counselor Staff
- Youth Programs
- 24-hour Room Service
- Al Fresco Dining
- Alternative Specialty Restaurant(s)
- Casual Dining Venue(s)
- Dining Style: Flexible Dining Options
- Dining Style: Formal Nights and Casual Evenings
- Dining Style: Open Seating
- Pregnancy Policy
- Norwegian will make every effort to accommodate pregnant guest, providing they have not entered the 24th week of pregnancy when the cruise ends. Prior to their cruise pregnant guests should include their cruise details in an email to the Access Desk (accessdesk@ncl.com) with a medical certificate establishing due date.
- Smoking Policy
- Public areas throughout all NCL ships are smoke-free. Guests who smoke regular or electronic cigarettes may do so on their balcony, in the casino, or in the Cigar Bar. Guests who prefer pipes or cigars may smoke them in the Cigar Bar or designated smoking lounge. Cigarettes, pipes, and cigars are allowed outside on open decks, with the exception of food venues, sports decks, kids’ pool areas and other designated nonsmoking areas). Smoking inside any suite or stateroom is prohibited, and will result in a $250 cleaning charge added to guest's onboard account.
- Special Dietary Needs - Advance Notice Required
- Guests with food allergies should contact NCL's Access Desk to discuss NCL's policies and procedures concerning special diets and specific allergies prior to their cruise. Because the vessels are supplied all over the world, it may be easier to meet specific food allergy requirements in some countries, but very difficult in others. NCL can arrange to have no sugar and low sodium meals for guests with those specific medical dietary restrictions upon request. Refrigerators are available in many staterooms for storing insulin.
- Wheelchair Access & Special Needs
- NCL aims to provide a safe and accessible cruise experience for all guests with special requirements to the extent that is feasible. Guests or their travel agents must contact the Access Desk and provide a Special Accommodation Requirements Information Form in advance of their cruise. Access Desk coordinators need at least 90 days for interpreters and 60 days for all other requirements. Pre-arranging for special assistance helps travel proceed more smoothly. Assistance is arranged for at the time of booking upon identification of the guest's specific service request through the dedicated toll free Access Desk number (1-866-584-9756)
In limited situations (either on board or ashore), NCL may find it necessary to ask guests to make alternative travel arrangements, such as if a disabled guest is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. Guests who are unable to care for their basic needs (e.g. dressing, eating, and attending safety drills) MUST have a capable traveling companion. It is essential that NCL be notified of any special medical, physical, or other requirement guests may have as soon as possible, including whether the guest intends to bring a scooter with them.
Guests with Mobility Impairments
A wheelchair, scooter, or walker may be the primary mobility assistance aid for getting on and off the ship for guests who cannot walk on their own. Norwegian Cruise Line has a limited supply of wheelchairs onboard. In order to accommodate guests, Norwegian Cruise Line wheelchairs are reserved exclusively for embarkation and disembarkation situations. If a guest will require regular use of a wheelchair, it is strongly recommended that they bring their own. Guests may also make rental arrangements onboard from a limited supply of rental wheelchairs which are available onboard on a first come, first serve basis.
Motorized wheelchairs and scooters are allowed in accessible staterooms provided that they are powered by gel-cell batteries and the chargers must be adaptable to 110 volts. Should a guest choose a stateroom that has not been designated as accessible, they will need to bring a collapsible wheelchair. If the guest has a motorized wheelchair or scooter, the width must not exceed 21 inches to enter the stateroom door. All scooters and wheelchairs MUST be stored in the stateroom. Due to the safety requirements and regulations, they cannot be stored in the hallways, stairways, or any other public area. Beach wheelchairs can be rented for use on Norwegian Cruise Line's private island.
For additional details on the prearranged rental program, please contact NCL's authorized vendor, Special Needs at Sea, at (800)513-4515 or (954)585-0575, or via fax at (954)585-0577.
Hearing Impaired Guests
The following amenities and services may be provided for hearing impaired guests:
- Embarkation day meeting with staff member who will see to guest's accessibility needs during the cruise
- Individual and/or group emergency drills for all Deaf or Low Hearing guests upon request
- Pagers are available upon request on all Norwegian Cruise Line vessels to alert Deaf or Low Hearing Guests to vessel announcements and a manual for same can be provided in advance.
- Assistive listening devices are available on many vessels in the main theatre through the Guest Service Desk.
- Closed-captioned televisions are available for your state room.
- Closed-captioned DVD movies are available upon request prior to sailing.
- Sign language interpreting services may be provided for Deaf guests if that is their primary means of communication. A request for sign language interpreting should be made with the Access Desk at the time of booking through the Special requirements Information Form that can be obtained from the Access desk, but no later than 90 days prior to sailing. Requests are subject to a number of considerations, including but not limited to, the availability of interpreters and cabin space. Sign language interpreting services may be provided on cruises that depart from and/or return to the U.S.
- TTY Phones are available onboard all ships except Norwegian Spirit that use handy phones and text messaging.
Vision Impaired Guests
The following amenities and services may be provided for vision impaired guests:
- Embarkation day meeting with staff member who will see to guest's accessibility needs during the cruise
- A vessel orientation tour is available upon request
- Service animals allowed onboard and must be arranged through the Access Desk prior to the cruise
- Braille/tactile signage
Dialysis
Guests requiring continuous ambulatory peritoneal dialysis are welcome to board all vessels. However, Norwegian Cruise Line does not have the ability to assist or administer hemodialysis treatments. Those guests using peritoneal dialysis should have all solutions and equipment needed to perform the dialysis delivered to the vessel on the day of sailing at least two hours prior to sailing. Guests mustcontact the Access desk prior to the cruise for more information on Norwegian Cruise Line's policies and procedures.
Oxygen
The ship is not equipped to provide guests with oxygen services other than on an emergency basis in the Ship's Medical Center. For security and safety reasons, NCL has selected Special Needs at Sea as the only outside vendor permitted to deliver oxygen supplies to the ship. Guests will need to contact the vendor - at (800)513-4515 or (954)585-0575, or via fax at (954)585-0577 - prior to the cruise, to make the necessary arrangements.
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