Guest Services
24-Hour Doctor Referral Service
24-Hour Front Desk
24-Hour Medical Service
24-Hour Reception Service
24-Hour Room Service
24-Hour Security
24-Hour Valet Parking
24-Hours Manager on Duty
A/V Equipment
Administrative Services
Airport Transportation
ATM Services
Baby Cot and Folding Beds
Baby Cribs Available
Babysitting on Request
Baggage Storage Services
Banquet Services
Beach Service
Beach Side Food and Beverage Service
Bell Staff
Bike Rental
Bilingual Staff
Boutiques Nearby
Business Services
Butler Service on Request
Car Rental
Car Rental Counter
Car-Hire
Catering
Children's Amenities
Children's Program
Children's Turndown Service
Clefs d’Or Concierge
Complimentary Bikes
Complimentary Boat Excursions
Complimentary Entertainment Selection
Complimentary Ferry
Concierge
Cooking Classes
Copy & Printing Service
Currency Exchange
Doctor On Call
Doorman
Dry Cleaning
Dry Cleaning and Laundry Services
Dry Cleaning and Laundry Services Offsite
Electrical adapters & Power Converters for International Guests
Entertainment
Environmental Program
Escort to Room
Evening Turndown Service
Executive / VIP Services
Fax Service
Florist
Foreign Money Exchange
Front Desk
Golf Learning Center
Golf Lessons
Golf Shop
Guest Relations Services
Guest Services Desk
Guided Excursions
Hair Salon
Health Services
Honeymoon Planning
Hotel and Restaurant Reservations
Housekeeping
In-House Florist
In-room Massage
In-room Safe Deposit Box
In-room Spa Services
International Newspapers and Magazines
Ironing "On Demand"
Japanese Breakfast
Kid's Club
Laundry Service
Loyalty Program
Luggage Assistance
Luggage Unpacking
Massage Service
Medical Services
Meeting Planning
Multilingual Staff
Newspaper
Nightly Entertainment
On-Site Transport Company
Overnight Laundry and Dry Cleaning Services
Overnight Laundry Service
Packing and Unpacking Service Upon Request
Personal Hair and Make-up Service
Personal Trainers
Pet Policy
Pet-Friendly
Photographer on Request
Physicians and Wellness Practitioners
Pool Service
Pressing Service
Private Butler Upon Request
Property Walks
Registration Desk
Room Service
Secretarial Services
Security
Shipping Services
Sightseeing
Souvenir Shop
Television Room
Tour Desk
Tours & Excursions
Transportation Arrangement
Turndown Service
Twice-Daily Housekeeping
Valet Parking
VIP Assistance
VIP Manager
VIP Rooms & Services
VIP Treatment
Wake Up Service
Water Taxi Service
Wedding Arrangement
Wedding Vow Renewal Ceremonies
Welcome Amenities
Well-behaved Dogs Accepted
Wheelchair Accessible
Wi-Fi
Yoga
Facilities
Baby Room
Beach Club
Cabanas
First Aid Center
Gift Shop
High-Speed Internet Access
Tennis
Banquet Space
The meeting space at the Fairmont Mayakoba consists of 26,495 square-feet of indoor function space, and a specifically designed 8,000-square-foot outdoor event lawn, which can adapt to any type of function. Two ballrooms - Riviera and Mimosa - are adjacent to their respective foyers, perfect location for a cocktail reception or welcoming hall. Seven large and small breakout rooms, and outdoor space equipped with modern technology can easily adapt to your group's specific needs.
Beach
The luxury AAA-5 Diamond and Rainforest Certified Fairmont Mayakoba Riviera Maya resort is located in a private gated resort community, within 240 acres of tropical forest intersected by crystal clear waterways and surrounded by a pristine Caribbean shoreline, 30 miles from the Cancun International (CUN) airport, near the town of Playa del Carmen.
Beachfront Bar
Mayan for friendship and Korean for yummy, Ki' is a vibrant beach bar by day with a curated rum selection and fresh juice cocktails. At night an intimate Korean grill experience with your feet in the sand. Kick back and take in the ocean breeze while sipping your favorite tropical-inspired cocktails.
Beachfront Restaurant
Maykana, Fairmont Mayakoba's beachfront restaurant in Riviera Maya, is the ideal place to enjoy delectable cuisine and refreshing beverages overlooking the beautiful Caribbean Sea.
Business Center
Business Center Location: Fairmont Mayakoba, Riviera Maya resort's Business Center is located on the Lobby Level adjacent to the Lobby Lounge. Hours of Operation: Daily from 7:00 a.m. to 7:00 p.m. Services: Computer Solution Center Communications Solution Center Copy & Printing Solutions Personalized Service Solutions Computer Solution Center Whether you want to produce professional documents for a convention or conference, create stunning graphics, surf the Internet, update your program / presentation or simply check your e-mail, our Business Center staff is ready to assist seven days a week. Our five Windows® workstations are state-of-the art machines loaded with popular operating systems, software, typefaces and Web browsers. Five high-end design workstations with special software and high-resolution scanners. Five stations offers laptop docking station. Three rental computers are connected to every printing device in the center, so you can print letter or legal in black and white or color. Here are just some of the software packages available on our Computer Solution Center: •Microsoft® Office (Excel, Word, Powerpoint, Outlook) •Adobe Reader •Internet Explorer •Compressor software (Winzip, WinRar) Communications Solution Center* •All our Work Stations are equipped with Hands Free Headsets •Local, long distance and international call support •Web cams available •Fax sending and receiving •High Speed Internet Access Copy & Printing Solutions* •Black and white copies •Color copies •CD and DVD reproduction •Beyond merely making your prints or copies, we've got an array of binding and finishing options that make all the difference •Looking to send us your print order? Try File&Print our newest online print application. It's fast, powerful and allows you to send your order from any PC application and have it ready when you arrive. Please note that we require a miniumum of 7 days notice for this service. Personalized Service Solutions Essential office supplies and paper for your presentation and project
Car and Bicycle Rental
Complimentary adult and children's bicycles available for guests to use on property.
Championship Golf Course
Astonishing views of the Caribbean Sea Designed by legendary Australian golfer Greg Norman and inaugurated in 2006, El Camaleón Golf Course made golf history in 2007 when it became the home of the Mayakoba Golf Classic, the first PGA TOUR event to be contested outside the US and Canada. Like the chameleon, from which it takes its name, the course offers constantly changing views as it winds through three diverse ecosystems: the tropical Mayan jungle, mangrove wetlands and the Mexican Caribbean Sea coastline. Distinctive hazards such as cenotes (sink holes), extensive bunkers and crystal-clear fresh water canals are unique features of El Camaleón, certified by Audubon International for its commitment to the environment. * 18 Holes * 7,024 Yards * Par 72 * Rating 74.8 * Slope 139 * Paspalum Grass * First tee time available at 7:00 am * Twilight starts at 12:00 pm & 1:00 pm in the Summer Season * We are open the 365 days of the year * Golf carts equipped with GPS and range balls prior to the round are included in the Green fee * All rates are in US dollars and include all taxes * Complementary bag storage available * On course Beverage Cart service available
Children's Play Area
As part of its recent renovation process. Fairmont Mayakoba opened a new Kids Club in the Beach Area, which includes a small pool for children activities
Fitness Center
Facilities at the fully equipped Willow Stream Spa Fitness Center at Fairmont Mayakoba include: •Electronic cardiovascular equipment •An aerobic floor and media wall •Free weights and variable resistance machines •Gym instructors are available to assist guests train Fitness center access is included in our resort fee. Minimum age to use of our spa facilities is 18 and 15 for the fitness center. Please note: •Guests 16-17 must provide a signed authorization from their parents to access the Fitness Center •Teens aged 15 must provide a signed waiver from their parents, and must be accompanied by a parent while at the Fitness Center. For your peace and privacy, cell phones, cameras and other electronic devices are not permitted. For more information or to make a reservation at our Riviera Maya Fitness Center, please call +52 984 206-3088 ext. 560 or email myk.spareservations@fairmont.com.
Golf
Winding under a forest canopy and through the tropical landscape, El Camaleón golf course in Playa del Carmen is unique, not just to Mexico but to the entire world of golf. Here, golf enthusiasts of all skill levels can experience the essence of a pristine and natural landscape on our Riviera Maya golf course, recognized by the Audubon Society. Like the chameleon from which it takes its name, the over 7,000 yards (6,400 meters) course designed by golf great Greg Norman, El Camaleón golf course offers up ever-changing challenges and alluring vistas: fairways lined with sand dunes and mangroves, distinctive hazards such as cenotes (subterranean caves) and crystal-clear lagoons, and greens perched on the edge of the Caribbean Sea. Course Specifics •18 holes •Par 72 •Four sets of tees •Over 7,000 yards from the professional tee •100% Paspalum grass •Two breathtaking seaside holes •Water comes into play on all but three holes •Four cenotes (natural subterranean caves) also come into play •Driving range and putting and pitching green •All golf carts are equipped with advanced GPS yardage and golfer assistance systems. Golfers can keep score electronically, monitor scores in other groups and even order food and beverages from their cart! •Clubhouse •Shower/locker facilities •Golf Shop •Restaurant and Snack Bar •Tournament Services Please visit El Camaleón's website for more information. The Jim McLean Golf School The Mayakoba Resort community features the first and only, state-of-the-art Jim McLean Golf School in Mexico. Facilities include a two-bay SuperStation (with the ability to expand to three bays at a moment's notice). Students will benefit from the latest technology in golf analysis computer software as well as highly personalized instruction programs crafted by certified Jim McLean Master Instructors. •Reservations for lessons: + 52 (984) 206.3088 •Golf School: + 52 (984) 122.5104 •Email:mayakoba@jimmclean.com
Lobby Lounge
Join us at Hix, the recently renovated casual indoor-outdoor oasis set on a terrace overlooking the serene water canals of Mayakoba.
Meeting & Conference Facilities
Non-Smoking Rooms and Suites
Simple elegance set amidst a luxurious setting. Generous windows maximize the natural light and a private terrace or balcony provides a grand aura. The spacious bathroom with marble accents features a luxurious soaking tub, a double vanity and a private glassed shower stall.
Poolside Cabanas
Poolside Cabanas at Aqua Pool at Maykana
Restaurant
Fairmont Mayakoba's ultimate destination for Mexican cuisine - combining traditional and contemporary.
Wedding Facilities
On the Riviera Maya, all that Mexico has to offer collides and combines into a tapestry simply unlike anywhere else. And at Fairmont Mayakoba, each of our romantic locations offers your wedding something unforgettable. Whether it's exchanging vows surrounded by the tropical forest, being introduced as Mr. and Mrs. while the sun sets on our white sand beach, or celebrating your first dance in one of our luxurious ballrooms, our superior service can help make your big day as unique as your love. Discover the many extraordinary ways Fairmont Mayakoba can ensure your wedding becomes a moment that lasts forever.