Lotte New York Palace New York, NY

Offer ID: H1088

Information, amenities and pricing are subject to change without notice. While we do our very best to ensure that information and pricing appearing in this website is complete and accurate, we cannot be responsible for incomplete and inaccurate representations, which may or may not be under our control. In the event of an error, misrepresentation or omission, we reserve the right to make a correction. Note that during these unprecedented times, local government regulations may inhibit hotels from providing normal facilities and services, limiting the ability to provide the listed amenities/benefits.

Guest Services

24-Hour Concierge

24-Hour Front Desk

24-Hour Housekeeping

24-Hour Reception Service

24-Hour Room Service

24-Hour Security

24-Hour Valet Parking

24-Hours Manager on Duty

A/V Equipment

Administrative Services

Baby Cot and Folding Beds

Baby Cribs Available

Babysitting on Request

Baggage Storage Services

Bell Staff

Bike Rental

Bilingual Staff

Boutiques Nearby

Business Services


Clefs d’Or Concierge

Complimentary Bikes

Complimentary High Speed Internet Access

Complimentary Shuttle Service

Daily Newspaper

Daily Newspaper Upon Request

Dry Cleaning

Dry Cleaning and Laundry Services


Evening Turndown Service

Executive / VIP Services

Facial Treatments

Fax Service

Front Desk

Guest Relations Services

Guest Services Desk

Handicap Services

Hotel and Restaurant Reservations


International Newspapers and Magazines

Laundry Service

Luggage Unpacking


Nightly Entertainment

Overnight Laundry and Dry Cleaning Services

Overnight Laundry Service

Packing and Unpacking Service Upon Request


Private Butler Upon Request

Room Service


Self Service Business Center

Shipping Services


Souvenir Shop

Tours & Excursions

Travel Services

Turndown Service

Valet Parking

VIP Assistance

VIP Manager

VIP Rooms & Services

VIP Treatment

Wake Up Service

Well-behaved Dogs Accepted

Wheelchair Accessible


Our team of multi-lingual Les Clefs d'Or concierges is dedicated to ensuring that your stay is a memorable one and at your service for any questions or requests.




Bar & Coffee Shop

Breakfast Room


Cardio Equipment

Computer Station

Gift Shop


High-Speed Internet Access

Hospitality Suite

Lobby Lounge

Lounge Area

Massage Rooms

Massage Treatments

Meeting & Conference Facilities

Music in the Evenings

Non-Smoking Rooms and Suites

Office Area on Request


Retail Shops



Spa Nearby

Spa Treatment In Room

Spa Treatments


Wedding Facilities

Banquet Space
The Villard Ballroom is an oval-shaped, double ceiling room reminiscent of New York's Gilded Age. The Ballroom can accommodate up to 500 guests at a reception and 250 for a dinner.

Boardroom Meeting Space
The Mansion features several elegantly adorned rooms ideal for business or social events. With a profound heritage of hosting important occasions, the legacy and style of The Villard Mansion continues to make quite an impression.

Business Center
The Palace offers a full-service business center, with computer terminals, printing, faxing and other services available, including arrangement of audio visual needs.

Fitness Center
The gym is equipped with the latest fitness equipment.