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PROS: Great itinerary, wonderful staff, good food, steam room
CONS: Only 2 US plugs/room, unreliable internet, would have liked more educational programs around ports we visited.
RECOMMENDED: Yes
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PROS: Staff is top notch
CONS: 3 port stops cancelled due to weather with no alternatives
RECOMMENDED: No
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PROS: Comfortable quarters, good itinerary, shuttles at most stops (really appreciated), some excellent entertainers, enjoyed the specialty dining options,
CONS: wished there were more spicy dish options, we chose several bottles of wine that were no longer available
RECOMMENDED: Yes
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PROS: Ship, housekeeping, dining staff, destinations, included tours & specialty dining
CONS: Account management, lack of urgency responding to engineering problem
RECOMMENDED: Yes
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PROS: 1. Room stewards for both cruises were excellent - great service & very accommodating. 2. Used the spa service and everyone was friendly and helpful. 3. Took advantage of the Art Drawing Classes, great teacher, learned a lot. 4. Handled the tours getting off the ship with great ease, though sometimes late leaving. 5. Specialty dining was great.
CONS: 1. Waite staff on our 1st cruise was much to be desired, very slow and not very efficient. Were told a lot of new hires on ship. The 2nd cruise a little better but waited 15 minutes sometimes for our dishes to be removed. 2. Excursions were much to be desired. We want on one in each port except for one and everyone of them were very rushed by the guide. They kept on telling us they were on a schedule and no matter whether we told them to slow down, they had a schedule and kept on rushing. Hardly had time to take pictures or sometimes had a hard time hearing the guide unless you were right next to her. One tour we could not catch up with our guide to tell her we were leaving the group. Did not look to see if we were all there, just kept going. We had to take the shuttle bus back to the ship. Another time we left the group and told our guide that we were leaving. Went we got back on ship, went to Destination Desk and reported it and all that was said, we will let them know. 3. Don't get sick on ship, nurse at medical center very rude.
RECOMMENDED: Yes
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