It's your vacation and you should have the freedom to enjoy it on your terms. Dress up or down. Sleep in or catch a sunrise from your own private balcony. Take in some never-before-seen live shows, or even eat somewhere different every night. NCL has dreamed up entertainment that's beyond your wildest imagination, and beyond anything else you'll find at sea. The entire fleet offers world-class entertainment, from comedy shows to live music. Whether you're plummeting down a water slide, relaxing in a hot tub, or trying your luck in the casino, there's something to do at every turn.
Guests should not feel obliged to offer a gratuity for good service. However, NCL staff are permitted to accept cash gratuities entirely at the discretion of guests who wish to acknowledge exceptional or outstanding service.
Guests taking advantage of individualized services, such as spa treatments or bar service, are encouraged to acknowledge good service with appropriate gratuities. For example, for guests purchasing bar drinks the recommended gratuity is 15%. For guests purchasing spa treatments the recommended gratuity is 18%. Similarly, for guests using concierge and butler services, the recommended gratuity should be commensurate with services rendered.
Usage Fees: Please note: same charge applies for Internet cafe workstations or personal laptops. There is an activation fee of $3.95 for initial log-in only.
In-Stateroom Access: Access available via wireless connectivity or with the use of ethernet cable (complimentary cables can be obtained from the Internet Café Manager in the Internet Café during posted hours).
In limited situations (either on board or ashore), NCL may find it necessary to ask guests to make alternative travel arrangements, such as if a disabled guest is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. Guests who are unable to care for their basic needs (e.g. dressing, eating, and attending safety drills) MUST have a capable traveling companion. It is essential that NCL be notified of any special medical, physical, or other requirement guests may have as soon as possible, including whether the guest intends to bring a scooter with them.
Guests with Mobility Impairments
A wheelchair, scooter, or walker may be the primary mobility assistance aid for getting on and off the ship for guests who cannot walk on their own. Norwegian Cruise Line has a limited supply of wheelchairs onboard. In order to accommodate guests, Norwegian Cruise Line wheelchairs are reserved exclusively for embarkation and disembarkation situations. If a guest will require regular use of a wheelchair, it is strongly recommended that they bring their own. Guests may also make rental arrangements onboard from a limited supply of rental wheelchairs which are available onboard on a first come, first serve basis.
Motorized wheelchairs and scooters are allowed in accessible staterooms provided that they are powered by gel-cell batteries and the chargers must be adaptable to 110 volts. Should a guest choose a stateroom that has not been designated as accessible, they will need to bring a collapsible wheelchair. If the guest has a motorized wheelchair or scooter, the width must not exceed 21 inches to enter the stateroom door. All scooters and wheelchairs MUST be stored in the stateroom. Due to the safety requirements and regulations, they cannot be stored in the hallways, stairways, or any other public area. Beach wheelchairs can be rented for use on Norwegian Cruise Line's private island.
For additional details on the prearranged rental program, please contact NCL's authorized vendor, Special Needs at Sea, at (800)513-4515 or (954)585-0575, or via fax at (954)585-0577.
Hearing Impaired Guests
The following amenities and services may be provided for hearing impaired guests:
Vision Impaired Guests
The following amenities and services may be provided for vision impaired guests:
Guests requiring continuous ambulatory peritoneal dialysis are welcome to board all vessels. However, Norwegian Cruise Line does not have the ability to assist or administer hemodialysis treatments. Those guests using peritoneal dialysis should have all solutions and equipment needed to perform the dialysis delivered to the vessel on the day of sailing at least two hours prior to sailing. Guests mustcontact the Access desk prior to the cruise for more information on Norwegian Cruise Line's policies and procedures.
The ship is not equipped to provide guests with oxygen services other than on an emergency basis in the Ship's Medical Center. For security and safety reasons, NCL has selected Special Needs at Sea as the only outside vendor permitted to deliver oxygen supplies to the ship. Guests will need to contact the vendor - at (800)513-4515 or (954)585-0575, or via fax at (954)585-0577 - prior to the cruise, to make the necessary arrangements.