With Crystal’s all-inclusive cruising, complimentary gratuities for housekeeping (Penthouse Butler, Penthouse Attendant, Stateroom Attendant and Trainee Stateroom Attendants), bar and dining staff (including specialty restaurants and in-room dining service staff) are included.
If you would like to present gratuities for other service personnel, please do so at your discretion, or if you have any questions regarding gratuities, please contact the Reception Desk on board.
Crystal suggests an 18% gratuity for Crystal Spa & Salon services, which will be automatically added to your bill and charged to your shipboard account for your convenience.
All guests are given complimentary unlimited Internet/Wi-Fi service for the duration of the cruise.
Guests can use their personal laptops aboard by connecting to the Wi-Fi service. Please note: It is not possible to connect a laptop to the shipboard phone system or directly to any number ashore. Services such as Skype, iChat, FaceTime, or similar, are not available onboard.
Crystal Cruises supports the use of iPads/tablets onboard. Please update your device with the latest software prior to embarkation to ensure that it can be used aboard the vessel.
For guests with specific medical needs such as oxygen or dialysis, please contact Onboard Guest Services, prior to departure, for the necessary procedures. Onboard Guest Services Department can be reached via fax at (310)785-3975, or via email to email@example.com